Support

In the game, open Shop → Restore purchases. There’s also a Restore purchases button under the “Nebulite & packs” list. It checks the packs and subscriptions bought with your Apple Account and brings them back to your game account.

Consumables such as Nebulite aren’t restored by the App Store; once delivered, they live in your game account. To move that to a new device, use a transfer code (below).

Check your connection, then reopen the Shop or tap Restore purchases. Once the payment is confirmed, the item arrives automatically. If it still hasn’t, email us your Apple order ID, the date and time, and the item name.

Evo Legion saves to an anonymous account with no login. Before you switch, open Settings → Move account → Create a transfer code on the old device. Then install the game on the new device and go straight to Settings → Move account → Enter a transfer code. A code works once and lasts 7 days, and it can’t be entered on a device that already has progress — so enter it right after installing.

If the app was deleted or the device lost without a transfer code, the anonymous account usually can’t be recovered. If you bought anything, email us your Apple order ID and we’ll check whether the purchase lets us find your account.

Anyone with your transfer code can take your account. Don’t share it.

In the game, go to Settings → Delete account and confirm. Your account and progress are erased right away. If you’ve already deleted the app, you can ask us by email instead — see Delete your account.

Deleting your account doesn’t cancel an App Store subscription, so cancel that first.

On your iPhone, open Settings → [your name] → Subscriptions → Evo Legion and tap Cancel Subscription. You can also get there from the App Store app: tap your account picture, then Subscriptions. Cancel at least 24 hours before the current period ends to avoid the next charge. You keep the benefits until the end of the period you’ve paid for.

Apple handles refunds for App Store purchases. Request one at reportaproblem.apple.com. We don’t hold your payment details, so we can’t refund you directly. See section 7 of the Terms for details.

In the game under Growth → Odds & guarantees, and on our summon rates page: every grade’s rate, what it gives, and the pity rules.

Switch off Settings → Usage data and Settings → Crash reports. Usage data starts off and is only sent if you agree.

The game follows your device language. To switch by hand, toggle Settings → English: on for English, off for Korean.